Privacy Policy

Privacy Policy

Introduction

Welcome to http://pdr-service.autobodyshop-talk.com (referred to as “the Company,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive policy outlines our practices regarding the collection, handling, and disclosure of information about our users, in adherence to various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) from the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at http://pdr-service.autobodyshop-talk.com
  2. All applications and services offered under our brand
  3. Interactive features on our websites, such as forms, surveys, and comment sections
  4. Communications initiated by us, including newsletters, emails, phone calls, and text messages (SMS)

Please note that this policy does not extend to external platforms, applications, or services accessed through links on our site. These third-party entities have their own privacy policies governing user data, and we encourage you to review them before using such services.

Data Collection and Processing

We gather various types of personal information (referred to as “Personal Data” throughout this policy) for different purposes, as described below:

Account and User Information

  • Name and username
  • Contact details, including email addresses and phone numbers
  • Physical address (if provided)

Payment and Financial Details

  • Payment card information (card number, expiration date, CVV)
  • Billing and transaction history
  • Bank account information (for direct deposits or payments)

Purchase and Order Data

  • Product/service purchases, including order numbers and purchase history
  • Shopping preferences and choices

Mobile Device Identifiers

  • Unique device identifiers (UDIDs), IP addresses, and mobile network data for analytics and security purposes

Location Data

  • GPS coordinates and location services data to provide personalized content and services

Feedback and User Interaction

  • Comments, reviews, and responses to surveys or questionnaires
  • Interactions with our customer support team

Social Media Information

  • User profiles and data from social media platforms when users choose to connect their accounts

Product Preferences and Usage

  • Information about the products you view, purchase, or interact with on our platform
  • Search queries and browsing history

Data Collection Methods

We collect Personal Data through multiple means:

  1. User Input: Directly from you when creating an account, making purchases, filling out forms, or participating in surveys.
  2. Automation: Through cookies, log files, and tracking technologies embedded in our platform and services.
  3. Third-Party Sources: From trusted partners who provide us with aggregated or de-identified data for analytics and marketing purposes (subject to their respective privacy policies).

Cookies and Tracking Technologies

We use cookies and similar tracking technologies for several essential and non-essential purposes:

  • Strictly Necessary: Ensure the basic functionality of our website, such as enabling you to navigate through pages.
  • Preferences: Remember your user preferences, like language settings or display options.
  • Analytics: Track and analyze user behavior on our site to improve our services and tailor content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We retain Personal Data only for as long as it is necessary for the fulfillment of legitimate business interests or legal obligations:

  • Financial and transactional data may be retained for tax and accounting purposes.
  • Purchase history and order details are kept for customer support and record-keeping.
  • User accounts remain active until deactivating or deleting them, at which point associated data is securely removed.

Once the purpose of data collection is no longer relevant, we anonymize or delete it from our systems to prevent re-identification.

Data Security Measures

We have implemented robust security measures to protect your Personal Data:

  • Encryption: All sensitive information transmitted and stored on our servers is encrypted using industry-standard protocols.
  • Secure Processing: We engage secure third-party processors who adhere to strict data protection standards, ensuring the safety of your financial and personal data during transactions.

Children’s Privacy

Our services are not directed at individuals under 18 years of age (or any other minimum age as required by applicable law). We do not knowingly collect or solicit Personal Data from children.

Your Rights (Subject to Local Laws)

Depending on your location, you may have various rights regarding your Personal Data:

  • Access and Rectification: The right to request access to the data we hold about you and to rectify any inaccuracies.
  • Erasure and Restriction: In certain jurisdictions, you can ask for the deletion or restriction of processing of your data under specific circumstances.
  • Data Portability: The ability to receive a copy of your Personal Data in a structured, commonly used format.
  • Objection and Non-Discrimination: Object to the processing of your data and be free from discriminatory practices.
  • Appeals and Complaints: File appeals or complaints with our privacy team regarding our handling of your data.

To exercise these rights, please contact our dedicated privacy team via the channels provided in this policy.

Policy Updates

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to your privacy, data protection, or this policy:

We value your trust in our company and are committed to maintaining the highest standards of data protection.